Support Fertility Prayers Privacy Policy
Last updated: May 2026
Support Fertility Prayers respects your privacy and is committed to protecting the personal information of everyone who contacts us, receives support from us, attends our workshops, volunteers with us, donates to us, receives food parcel support, or visits our website.
This Privacy Policy explains what personal information we collect, how we use it, how we keep it safe, who we may share it with, and what rights you have over your information. The UK Information Commissioner’s Office says privacy notices should be simple to read, easy to access, and clear about why data is used, how long it is kept, and who it is shared with.
1. Who We Are
Support Fertility Prayers is a charity/non-profit project created to support individuals, couples, families, and communities through prayer, encouragement, fertility-related support, workshops, outreach activities, food parcel distribution, and compassionate community care.
We aim to provide a safe and respectful space where people can receive emotional, spiritual, and practical support during difficult seasons of life.
For privacy questions, please contact us:
Support Fertility Prayers
Email: [Insert email address]
Phone: [Insert phone number]
Address: [Insert address, if applicable]
2. What Personal Information We May Collect
We may collect personal information when you contact us, complete a form, request support, attend a workshop, volunteer, make a donation, subscribe to updates, or communicate with us through our website, email, phone, social media, or in person.
This may include:
Your name, email address, phone number, home address, donation details, volunteer details, workshop attendance information, prayer requests, support needs, messages you send to us, and any information needed to respond to your enquiry or provide support.
Because Support Fertility Prayers may support people dealing with sensitive personal matters, we may sometimes receive information about fertility journeys, family situations, emotional wellbeing, health-related concerns, hardship, bereavement, relationship difficulties, or other personal circumstances. We will treat this type of information with extra care, respect, and confidentiality.
3. Why We Use Your Information
We may use your personal information to:
Respond to your enquiries, provide prayer support, organise workshops, manage food parcel support, process donations, issue donation receipts, communicate with volunteers, send updates about our work, keep records of support provided, improve our services, manage safeguarding responsibilities, meet legal and financial obligations, and protect the wellbeing of people who may be vulnerable.
Charities must have a lawful basis when processing personal data for fundraising and related purposes under UK GDPR.
4. Our Lawful Reasons for Using Your Information
We will only use your personal information where we have a lawful reason to do so.
This may include:
Consent — where you have given permission, such as signing up for updates or allowing us to use your story or photo.
Legitimate interests — where it is necessary for the charity’s work, such as responding to enquiries, managing supporters, organising workshops, or keeping basic records.
Legal obligation — where we need to keep records for accounting, tax, safeguarding, or charity-related responsibilities.
Vital interests — where information may need to be used or shared to protect someone from serious harm.
Public task or substantial public interest — where appropriate, especially in relation to safeguarding, community support, or vulnerable people.
5. Prayer Requests, Personal Stories, and Testimonies
If you send us a prayer request, testimony, personal story, or private message, we will treat it with respect.
We will not publish your name, photograph, story, testimony, fertility journey, or personal circumstances on our website, social media, leaflets, newsletters, or fundraising materials without your permission.
Where permission is given, you may still ask us to remove or stop using your story or image where possible.
6. Fertility Support and Sensitive Information
We understand that fertility, pregnancy, family life, grief, waiting, and unanswered prayers can be deeply personal matters.
Any information you share with Support Fertility Prayers about fertility, health, family circumstances, emotional wellbeing, or spiritual support will be handled carefully and only used for the purpose of offering support, responding to your request, or meeting safeguarding or legal responsibilities.
We will not share sensitive personal information publicly or with unrelated third parties.
7. Donations and Fundraising
If you donate to Support Fertility Prayers, we may collect information needed to process your donation, thank you for your support, issue receipts, keep financial records, and update you about the impact of your giving.
We do not sell personal information. We do not share supporter information with commercial companies for their own marketing.
If we send fundraising updates, newsletters, or campaign messages, we will do so fairly, lawfully, and transparently. The Fundraising Regulator says charitable fundraising involving personal data must respect privacy and follow data protection rules.
8. Food Parcel Support and Community Outreach
Where Support Fertility Prayers provides food parcel support or community outreach, we may collect basic information to help us manage requests fairly and safely.
This may include your name, contact details, family size, general location, support needs, delivery or collection details, and records of support provided.
We collect this information only to organise practical help, avoid duplication, protect vulnerable people, and make sure support reaches those who need it.
9. Workshops, Events, and Programmes
If you attend one of our workshops, prayer meetings, community events, or support programmes, we may collect information such as your name, contact details, attendance information, emergency contact details, access needs, dietary needs, and any support requirements you choose to share.
This helps us organise safe, welcoming, and suitable sessions for participants.
10. Volunteers
If you volunteer with Support Fertility Prayers, we may collect information such as your name, contact details, skills, availability, emergency contact details, references, training records, and any information needed to manage your volunteering safely.
The ICO provides privacy notice tools specifically for charities and voluntary organisations, including service users, donors, customers, suppliers, staff, and volunteers.
11. Photos, Videos, and Media
During workshops, outreach activities, food parcel distributions, or charity events, we may take photos or videos for reporting, awareness, fundraising, or promotional purposes.
We will ask for permission before using identifiable images, especially where children, vulnerable adults, sensitive personal stories, or private circumstances are involved.
We will always aim to protect dignity. Charity work should never turn people’s hardship into display. Every image must honour the person, not just the project.
12. Children and Vulnerable People
Support Fertility Prayers may come into contact with children, families, and vulnerable adults through workshops, outreach, prayer support, or community care.
We take extra care when handling information about children or vulnerable people. Where necessary, we may ask for consent from a parent, guardian, carer, or responsible adult.
If we believe someone is at risk of harm, we may need to share relevant information with appropriate safeguarding authorities, emergency services, or support organisations.
13. Who We May Share Information With
We will only share your information where necessary and appropriate.
This may include trusted service providers such as donation platforms, payment processors, website hosting companies, email platforms, professional advisers, delivery partners, workshop facilitators, or organisations helping us provide support.
We may also share information where required by law, for safeguarding reasons, to prevent harm, to protect someone’s wellbeing, or to comply with financial or legal responsibilities.
We will not sell your personal information.
14. How We Keep Your Information Safe
We take reasonable steps to keep personal information secure and protected from loss, misuse, unauthorised access, disclosure, or damage.
This may include password protection, secure digital storage, restricted access, careful handling of paper records, staff or volunteer guidance, and only allowing authorised people to access information where needed.
15. How Long We Keep Your Information
We will only keep personal information for as long as necessary for the purpose it was collected.
Donation and financial records may need to be kept for legal, tax, and accounting purposes. Volunteer records, workshop records, food parcel records, prayer requests, and support records will be reviewed and securely deleted when no longer needed.
The ICO says privacy notices should explain how long personal data is kept or how that period is decided.
16. Your Privacy Rights
You have rights over your personal information. You may ask us to:
Access the personal information we hold about you, correct inaccurate information, delete your information where appropriate, restrict how we use your information, object to certain uses of your information, withdraw consent where we rely on consent, or ask for your information to be transferred where applicable.
The ICO says privacy notices should include people’s information rights, including the right to withdraw consent where consent is the lawful basis.
17. Cookies and Website Information
Our website may use cookies to help the website work properly, improve visitor experience, understand how people use our pages, and support website security.
Some cookies are necessary for the website to function. Other cookies, such as analytics or marketing cookies, may require your consent.
Where required, we will ask for your permission before using non-essential cookies. The ICO explains that privacy notices and cookie information should be clear, transparent, and easy to understand.
18. Email Updates and Communications
If you sign up to receive updates from Support Fertility Prayers, we may send you news, prayer updates, event information, workshop announcements, donation appeals, and impact stories.
You can unsubscribe or ask us to stop contacting you at any time.
We will not pressure people to donate, and we will aim to communicate in a respectful and compassionate way.
19. Links to Other Websites
Our website may contain links to other websites, such as donation platforms, social media pages, partner organisations, or external resources.
We are not responsible for the privacy practices of other websites. We encourage you to read their privacy policies before sharing personal information with them.
20. Complaints
If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the matter.
You also have the right to contact the UK Information Commissioner’s Office if you have concerns about how your personal information has been used.
21. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.
22. Contact Us
For questions about this Privacy Policy or how Support Fertility Prayers uses your personal information, please contact:
Support Fertility Prayers
Email: info@supportfertilityprayers.org
Phone: +44 759 869 9029 or 07889401819
Address: 10 Valley Road, Gillingham, Kent, ME7 2EU
Celine Dahihon Okou
Founder and Executive Director
Board of Chairs Members | S.F.P VENTURES LTD / SUPPORT FERTILITY PRAYERS LTD
Phone: 01634305576
Mobile: +44 759 869 9029 or 07889401819
Email Address: officiaSFPTV2022@gmail.com
Website: www.supportfertilityprayers.com
Address: 10 Valley Road, Gillingham, Kent, ME7 2EU.
Support Fertility Prayers in registered in England and Wales Company No. 12780269.
